Frequently Asked Questions – Wareed Laboratories

Introduction

1. What services does Wareed Laboratory offer?

Wareed Laboratory offers a wide range of medical tests including:
Comprehensive blood tests, hormones, immunity, vitamins, liver and kidney function, lipids, inflammation markers, premarital screening, infectious disease tests, in addition to seasonal health packages, discounted packages, and specialized precision tests.

2. Does Wareed Laboratory provide home visit services?

Yes, Wareed Laboratory provides sample collection services from home or workplace while adhering to sterilization standards, ensuring rapid result delivery, with service availability in most cities where the laboratory operates.

3. How long does it take for test results to appear?

The time for results to appear depends on the type of test, but most basic tests appear within 12–24 hours, while some specialized tests may require additional time depending on the sample type and processing procedures.

4. Which tests require fasting?

Some tests require fasting for 8 to 12 hours to ensure accurate results, the most important of which are:

• Lipid Profile
• Fasting Blood Sugar
• Insulin Resistance Test (HOMA-IR)
• Triglycerides
• Fat-soluble vitamins (such as Vitamin D in some cases)
• Growth hormone test if requested by the physician
• Free Testosterone test for early morning and may require special instructions

Tests that do not require fasting include:

• HbA1C (Glycated Hemoglobin)
• Complete Blood Count (CBC)
• Liver and kidney function tests
• Vitamin tests (B12 – B6 – C)
• Hormone tests such as TSH – T3 – T4 – Prolactin
• Immunity and virus tests

5. Does Wareed Laboratory offer discounted test packages and offers?

Yes, the laboratory offers seasonal packages and periodic offers including comprehensive screening packages, immunity, vitamins, winter packages, and others.
Offers change continuously, so it is always recommended to follow the official offers page or contact customer service to learn about the latest available packages.

6. Are results sent electronically?

Yes, you can receive results via:

• WhatsApp
• The App
• Email
  without needing to return to the center.

7. What payment methods are available?

Wareed Laboratory offers flexible payment options including:
Cash payment, bank card, bank transfer, electronic payment, and Tamara.

8. Are tests safe for children and the elderly?

Yes, tests are performed using sterilized equipment and tools designated for each age group, with the highest safety and security standards observed.

9. Is medical consultation available after results appear?

Yes, a medical consultation can be arranged to interpret results upon customer request, ensuring accurate understanding of their health condition.

10. Where are Wareed Laboratories branches located?

Wareed Laboratory is present in more than 60 branches across the Kingdom including:
Riyadh – Jeddah – Eastern Province – Madinah – Southern Region – Qassim – Taif – Tabuk – Hail – and more.
You can verify all branches through the branches page:
https://wareed.com.sa/our-branches/

11. Are there any current offers or discounts?

Yes, Wareed Laboratory offers various packages and offers that change according to the period, including strong seasonal discounts such as the Comprehensive Winter Package and Immunity packages, among other highly popular offers.

Since offers are updated continuously, the best way to find out about the latest active offers is to:

• Visit the offers page on the Wareed Laboratory website to view current packages.
• Follow the Wareed Laboratory app where offers are updated regularly.
• Contact customer service to confirm the availability of any offer or to learn its details.

12. How do I know if an old offer is still valid?

• Visit the updated offers page on the Wareed Laboratory website where offers are updated continuously.
• Check the laboratory app to find out current and available offers.
• Contact customer service to confirm definitively whether the offer is still valid or has been replaced with a new offer.

This way you ensure you receive the most current and accurate information available.

13. Are test results confidential?

Yes, all tests at Wareed Laboratory maintain the highest levels of confidentiality and privacy.
Results are stored in a secure system and are only accessed by authorized specialists, and are not released to anyone else except with the customer’s own consent.

14. How is privacy ensured for sensitive tests such as hormones or chronic diseases?

Wareed Laboratory employs an encrypted data management system that ensures protection of sensitive information and prevents sharing with any external parties.
Sensitive test results are delivered directly to the customer through secure methods such as:

• The official app
• WhatsApp registered in the customer’s name
• Or personal collection from the branch

No results are given to anyone else except after identity verification or the presence of an authorized official authorization.

15. What free tests does Wareed Laboratory offer?

Wareed Laboratory offers a range of free tests for visitors, including:

• InBody test to measure body composition and analyze fat and muscle.
• 3 free tests in collaboration with the Sehhaty app, which are:
  1. Cholesterol
  2. Fasting Blood Sugar (FBS)
  3. Triglycerides (TG)

These tests aim to promote health awareness and encourage visitors to regularly monitor their health status.

16. Does the HbA1c test require fasting?

No, the HbA1c (Glycated Hemoglobin) test does not require fasting before the test.

Explanation:

• This test measures the average blood sugar level over the past 2 to 3 months, not the sugar level at a specific time.
• Therefore, it can be performed at any time of day, whether before or after eating.
• It is useful for monitoring diabetic patients and evaluating the long-term effectiveness of treatment.